Rabu, 03 Agustus 2011

IF I WERE THE PRESIDENT OF INDONESIA

 if I am president of my rules out the houses that once stood on the banks and railroads, and I will replace their homes decent view of apartment(rusun) living with a cool atmosphere. and also I will explain to the people whoare able to open a business or become entrepreneurs, and can open up jobs for others.
and provide education to children who are less able and less strictly prohibits the beggar who was too small.
thanks

psychology service-task3 (summary of the story swan bird)

-cooperation-

The birds were swans work together to achieve the goal with a fine without dropping his friend each other and they also help each other when his trouble or get into trouble. Relying on each other and they also feel if your own and it will not be able to achieve the goal than when together. their cooperation was very unusual compared to others.

 -motivasi-

motivation gained from this story is a collaboration between teams is very important to get good results and to achieve the goal. when our friends get into trouble we should not leave her and give her assistance until he could stand again. and help you guys head when he was not able or unable. because if we are together it is difficult it can be easy.

-leadership-

recounted leadership is very good because when the leader was not sangup feel they will give up and replaced with another in order to achieve the goal. because many leaders are now selfish because they do not feelsangup padalhan sangup.
and friends who are also very instrumental in this journey to reach the goal. they all help each other and can even replace their leaders when the leader was not
able to.




Selasa, 02 Agustus 2011

phychology service-task 3 (know yourself and make an assessment of yourself)

*8 of excellence in me*
  1.  think my patience
  2. honest 
  3. trustworthy 
  4. care with a friend
  5. good-hearted  
  6. focus on one thing 
  7. not so short
  8. loyal
*why customers leave the restaurant and hotel*
  1. the service not satisfy
  2. disappointing food
  3. circumstances who are not comfortable rooms 
  4. dirty place
  5. bored 
  6. the waiters impolite 
  7. disillusioned with ministry 
  8. far from the place of business

Rabu, 27 Juli 2011

No
Word
Meaning
Example Sentence
1
Adjoining
side by side
her house adjoins the hotel
2
Air-conditioned
tool used to cool a room
ir conditioner was not friendly to the environment and causing global warming impact
3
Amenities
something that makes life more plesant or convenient
every hotel has the amenities that vary according to the luxury hotel.
4
Buffet service
services for major events like weddings and birthdays
we'll get some coffee at the buffet
5
Bungalows
a (usually small) house of one story
 they live in a small bungalow
6
Cabin
 space in the airplane
 we've a four-berth cabin
7
De luxe
 very luxurious or elegant, special (especially with extra qualities not found in an ordinary version of something)
 the guest book a deluxe room because he was very rich.
8
Designated areas
appointed to the office, etc. but do not have a first
 designated areas that will be used for the manufacture of flat
9
Elaborate
very detailed complex
 elaborate plans for escape
10
Expand
to make or grow larger; to spread out wider government has extended the highway because it often occurs around Cipete vehicle density.
11
Fee
the price paid for work done by a doctor ,etc
 the lawyer's fee
12
High season
full occupancy  the hotel was in need of additional employees as it is high season
13
In advance
 before hand
 can you pay me in advance?
14
Lodge
spend the night the boy lived in the lodge not far from here
15
sanitary facilities
environmental hygiene facilities sanitatiary facilities in schools is already very complete
16
Self-contained
complete police uniforms had been self-contained
17
Spacious
providing or having plenty of room
 their dining-room is very spacious.
18
Sparsely furnished
tools Sparsely furnished shop that sells it is now being clearance
19
Suite
 a number of things forming a set.       
 a suite of furniture . he has composed a suite of muscik for the film
20
Throughout
along throughout has been depleted due to fire

Selasa, 26 Juli 2011

making and taking reservation( English lessons with ms.eva at smk57)

making and taking reservation
  • warming up question 
  • are you able to make and take reservation
  • are you able to show the expression in taking and making reservasion?
after that  ms.eva provide conversation between  reservation with the guest and we commanded to retell.
.and this is


" oneday mr.thomas franch dmound come to hotel to confirm about his reservation before. but wen the reception check and confirm the information to him there is a mistake in the computer and the receptoin very appolagize to him and then mr.thomas ask the reception to change the bed type to king size bed from single size and finally the information iscorrect.

Wednesday

wednesday at 20/07/2011


Today I'm off to college. and I just sat at home watching Korean dramas until night. do not feel the time is so fast and I only spent time in the room until night with my dvd.

the second day

the second day i study at Stp sahid on tuesday 19/07/2011 with mr.yohanes sulistiyadi and the subjac is "psychology service"

psychology service is the study of one's soul.

  • as a science that studies the behavior of people 
  • behavior itself invisible 
  • behavior of various levels like refleks and kompleks.
  •  behavior varies
  • kognitif 
  • affective 
  • psychomotorick 
point of behevior in selling and serving
  1. polite heat the list
  2. punctuality
  3. milling list tp coqerate
  4. avoid bad habit
  5. personal apperance
  6. responsible
  7. understand first and than to be unterstood
  •