the second day

the second day i study at Stp sahid on tuesday 19/07/2011 with mr.yohanes sulistiyadi and the subjac is "psychology service"

psychology service is the study of one's soul.

• as a science that studies the behavior of people 
• behavior itself invisible 
• behavior of various levels like refleks and kompleks.
•  behavior varies
• kognitif 
• affective 
• psychomotorick 

point of behevior in selling and serving

1. polite heat the list
2. punctuality
3. milling list tp coqerate
4. avoid bad habit
5. personal apperance
6. responsible
7. understand first and than to be unterstood

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